Are you a IT savvy person who’s looking for a new and exciting challenge? Are you the go to person for people in need of advice/help when they have IT issues? Are you a people person who works well under pressure and able to deliver tasks on time? Do you have good time management skills? Do you have a proven ability to solve complex issues, covering both technical and business needs?
We’re looking for an IT Technical support analyst to:
We’re looking for an IT Technical support analyst to:
- support the Middle-East Head of IT across several technical domains, such as Desktop/Server Infra, Data Center Infra, and 1st / 2nd level IT support.
- solve user IT problems through the demonstration of a strong technical skill set, the application of logic and interpersonal skills
- manage and execute local projects to resolve known issues or implement strategic change
- ensure workflows, processes, tooling and applications are of the highest quality standard
- contribute towards the management of existing and new IT products and services
- define workarounds for known errors as well as initiate and take ownership of process improvements
- maintain a knowledge database
- become the 'go-to' person for the business on IT discussions
You’ll be working in the WM IT team in Dubai. As an IT Technical Support Analyst, you’ll play an important role in the upkeep of and strategic improvements in WM IT.
We provide an environment of collaboration and challenge. We act with integrity, respecting and trusting one another. We’re responsible for what we do. We want to excel. That’s what makes our partnerships with our colleagues and clients successful and long lasting.
We provide an environment of collaboration and challenge. We act with integrity, respecting and trusting one another. We’re responsible for what we do. We want to excel. That’s what makes our partnerships with our colleagues and clients successful and long lasting.
- ideally 3-5+ years of hands-on experience with Desktop/Server Administration and Support, preferably within the Financial Industry
- good knowledge of IT Networks, Desktops, Printers, and some Server and Telephony exposure
- have an ability to solve complex issues, diligent in problem statement analysis & solution design thinking
- understanding of core project management principles and desire to take ownership of issue resolution
- track record of influencing senior IT stakeholders and business partners
- confident communicator, able to explain technology to non-technical audiences
- capable of understanding client needs and translating this into tickets, fixes/workarounds, products and services
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?
Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.
Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).
Why UBS? Video
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?
Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.
Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).
Why UBS? Video
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
