SCOPE
Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards.
- OVERALL OBJECTIVES
The job of Front Office Manager is executed satisfactorily when:
- Revenues, expenses and profit are closely monitored and budgeted and forecasted figures (over)-achieved.
- Financial policies and procedures are implemented.
- LQA (Leading Quality Assurance) audit results are 85% and above.
- CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
- ESS (Employee Satisfaction Survey) results are 75% and above.
Job Details
| Posted Date: | 2019-01-01 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree |
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