- Competent of managing a great multi-culture team, efficiently, fair and consistently Provide positive leadership to all service professionals within the branch Develop.
- Maintain excellent relationships with internal and external customers
- Maintain the standards within the branch with high attention to details; cleanliness, assets, ambiance, etc
- Proficient of tackling challenges and finds solutions to improve situation Use all resources to maximize revenue in both service and product sales based on monthly targets
- Assist The Branch Manager as needed and willing to take on additional responsibilities Flexible, able to work during day-off and beyond job description, if necessary
- Produce daily report of staff activities which are according or against the company rules, regulations and policies (negative report, absents, practices and services).
- Inform the Management about employees who work hard and help other colleagues from other areas (positive report).
- Give full loyalty and dedication to the Company and Owner. keep the distance from all staff ie. building friendship or involving with them Avoid involving any argument or verbally judge any staff.
- Avoid talking or answering any queries of the staff.
- Must familiarize with all staff’ duties according to their job descriptions to monitor if the staff is doing their responsibilities accordingly.
Job Requirements
- Proven branch management experience
- Sufficient knowledge of modern management techniques and best practises
- Ability to meet sales targets and production goals
- Familiarity with industry’s rules and regulations
- Excellent organizational skills
- Results driven and customer focused
- Leadership and human resources management skills
- BS in Business Administration or related field
