Assistant Houskeeping Manager
Primary Location
: United Arab Emirates-Dubai-Fairmont The Palm, Dubai
Employee Status
: Regular
Assistant Housekeeping Manager
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . Your organization skills and the values you model as Assistant Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.
Hotel Overview: Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 381 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of eleven food and beverage outlets on property including 24-hour in-room dining—offer a mix of culinary and entertainment options that mirror Dubai’s cosmopolitan air including modern Asian, Indian and Mediterranean cuisine and a Brazilian churrasco experience. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Juniors’ Club.
Summary of Responsibilities:
Reporting to the Assistant Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead and assist the Housekeeping Manager in the day-to-day operation of the department and ensure service standards are followed
- Conduct regular inspections of all guest rooms
- Train all Supervisors and Colleagues as required
- Work closely with the Maintenance department to address all guest room repairs
- Address all guest concerns and react quickly, logging and notifying proper departments
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications:
- Previous leadership experience required
- Computer literate in Microsoft Window applications an asset
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
